by Michael Krupa on June 14, 2010
While talking to a few people recently and comparing our Google Reader subscriptions and trends, I discovered that I read a lot more technology sites than the average reader of my blog. So I figured I should put all that reading time to good use and share some of my technology goodies with you all.
It’s iPhone 4 pre-order day and I am sure you all are running around the house/backyard/office/parking lot/mall like crazy person trying to figure out how best to pre-order an iPhone for your spouse/significant other/son/daughter/dog/cat. Fear not. Engadget has you covered with their post on: How to: pre-order the iPhone 4 (update: third-party retailers best avoided)
As if we didn’t have enough reasons to stop by Starbucks for our daily quad shot Latte, the Boy Genius Report says: Starbucks offering free Wi-Fi access at all U.S. locations starting July 1st
A couple of my tweeps/peeps/yahoos have been bugging me to do Skype video calling. So for all you Skype people and video bloggers pay attention as Engadget has the goods on New Logitech HD Webcams
I don’t know about you but sometime my spelling engine goes on hiatus. It can be a problem when trying to search for something on Google. Its Google to the rescue with: Spelling corrections in Google search suggest
I know many of you use Google Reader and have been saying why, why, WHY can’t I easily rename my folders. Stop your crying and read all about: Renaming folders and tags in Google Reader
Last but not least for all you hardcore Gmail, Buzz and Google Maps users (you know who you are). I give you the holy grail of Google Maps previews in Gmail and Google Buzz
Did you like these tech tips? Found them useful? Want me to continue serving up these tips on a regular schedule? Hated it and wish I would not waste precious blog space doing this? Leave me a comment and let me know what you think.
by Michael Krupa on April 20, 2010
Guess what? The rumor on the street is that HR leads the industry in using the Software As A Service (SaaS) delivery model. Surveys say that customers still prefer best-of-breed solutions over integrated solutions so that means more HR applications instead of less. Guess what also is true about many of these SaaS applications? They still use flat files as the main vehicle to shuttle information into and out of the application. In this model the customer is still required to develop an interface to the SaaS vendor. Wait, what? As a customer you still have to do custom development even though you are using a SaaS application.
There are several other more state of the art options such as an Enterprise Service Bus (ESB) or SOAP messaging. I don’t know about you but when an employee gets hired into my core HR system, I would love to have the employee information zip over to my SaaS based Learning Management System within a couple seconds instead of sometime that evening when the flat file interface gets run. When I push the button to fill a requisition in my recruiting application, wouldn’t it be great to have the new hire in my core HR system right away. Sorry SaaS Recruiting vendor, sending me XML files via FTP multiple times a day doesn’t count.
All is not lost fortunately. The HR SaaS application vendors are starting to incorporate messaging or ESBs into their offering. The most prominent example of this is Workday purchasing ESB vendor Cape Clear back in February of 2008. Since then Workday has embedded Cape Clear into their application to allow end users to create their own real-time inbound and outbound interfaces.
For those other SaaS vendors who are still stuck in the flat file interface, you better get it together soon. We are wising up and will be requiring state of the art real-time interfaces in our vendor selection criteria.
by Michael Krupa on March 17, 2010
On episode 45 of the Bill Kutik Radio show, Bill Kutik interviewed Jason Averbook and Jason Corsello regarding the HR year past and coming up. During the show the topic turned technical and Bill Kutik brought up the topic of whether SaaS will become the dominant delivery method for HR applications. In answering the question, Jason Averbook discussed the myth that you do not need IT help when implementing SaaS application. Spot on commentary by Jason until he says:
Software as a Service requires just as much IT support as any of these other solutions. It’s a different kind of IT support, a different skill set.
Sorry Jason but I am going to have to disagree with you on this point. SaaS applications do not require as much IT support as on-premise solutions. Let take a look at the typical IT tasks for supporting on premise vendor application and note the tasks that are also needed for SaaS applications:
| IT Task (performed by customer) |
On Premise |
SaaS |
| Perform capacity planning for new servers in company datacenter to host on premise software |
X |
|
| Purchase and install servers in Datacenter (install operating system, power, networking, monitoring, fail over, disaster recovery, security) |
X |
|
| Install application on servers |
X |
|
| Install database software, load database and manage ongoing database needs (space, performance) |
X |
|
| Customize application per business processes |
X |
|
| Create inbound and outbound interfaces |
X |
X |
| Apply application Tax updates, New features and patches |
X |
|
| Apply technology upgrade and patches |
X |
|
| Test tax update, new features and patches |
X |
X |
| Work with IT Change Management organization to implement changes into Production |
X |
|
My experience with SaaS applications show that you no longer need IT Datacenter support, Database Administration support, Application Infrastructure support and Application Development support (with the exception of interfaces). Poof. Gone. No longer needed. Depending on the number of resources either partially or fully engaged to support your on-premise application, this could be a sizable reduction in the resources needed as you shift to SaaS.
Agree? Disagree? Leave a comment and let me know.